What is the primary focus of the Six Sigma methodology?

The primary focus of the Six Sigma methodology is to reduce business process defects. This approach aims to improve the quality of process outputs by identifying and removing causes of defects and minimizing variability in manufacturing and business processes. Six Sigma employs a set of quality management techniques and statistical methods, emphasizing the importance of data-driven decisions and continuous improvement.

By honing in on defect reduction, organizations can achieve higher levels of efficiency, consistency, and customer satisfaction. The goal is to process no more than 3.4 defects per one million opportunities, which signifies a high standard of quality. This systematic approach not only aims to enhance product quality but also to streamline processes, ultimately leading to improved overall performance and cost savings.

Options that refer to increasing revenue, enhancing employee training, or improving marketing strategies do not align with the core principles of Six Sigma, which is fundamentally centered around process improvement and defect reduction.